Frequently Asked Questions
What payments do you accept?
We currently accept cash, cheque and bank transfer.
When do you need my final numbers and final payment
Final numbers and payment are required 28 days prior to your event.
Can I amend my order after booking?
Yes you can make changes to your order up to 28 days prior to the event date.
How do I book?
Once you have checked availability with us we will send you a booking form or meet with you at your venue to finalise details. Once the booking form has been completed we will require a £50 deposit to secure your date and will then send you a booking conformation form after we have received the deposit.
Do I need to know my exact numbers when booking?
No, just a rough estimate is required when booking unless your order is for a date less than 28 days away.
When should I book?
We take bookings up to three years in advance. The popular dates do book up quickly so to avoid disappointment you should book as soon as you have made a decision.
Do we need to do anything with the chair covers the next day?
Nothing at all! We will liaise with your venue and collect everything the day after your event.
Do you leave spare chairs covers at the venue and is there a charge?
From time to time we understand accidents occur in setting up your chosen venue after we leave, for this reason we leave a minimum of five seat covers and sashes with your venue to ensure your venue looks stunning when you arrive. These seat covers and sashes are free of charge!
I’m not sure of the dimensions of the chairs at our venue will your covers fit?
This is not a problem, we have a wide range of chair cover sizes. We will book a free consultation with you at your venue to discuss your requirements and will check the chair size at the same to ensure you chose a style which fits your venue.
Do you do any packages or discounts?
We have a number of different packages based on a range of budgets and also create bespoke packages based on customers’ individual needs. We also offer a 10% discount on products and services for weddings taking place between October 1st – March 31st (excluding Christmas, New year and Valentines day which will be full price). Christmas (24th, 25th and 26th ) and New year (31st and 1st ) will incur an extra charge.