Frequently Asked Questions

  • What payments do you accept?

    We currently accept cash, cheque and bank transfer.

  • When do you need my final numbers and final payment

    Final numbers and payment are required 28 days prior to your event.

  • Can I amend my order after booking?

    Yes you can make changes to your order up to 28 days prior to the event date.

  • How do I book?

    Once you have checked availability with us we will send you a booking form or meet with you at your venue to finalise details. Once the booking form has been completed we will require a £50 deposit to secure your date and will then send you a booking conformation form after we have received the deposit.

  • Do I need to know my exact numbers when booking?

    No, just a rough estimate is required when booking unless your order is for a date less than 28 days away.

  • When should I book?

    We take bookings up to three years in advance. The popular dates do book up quickly so to avoid disappointment you should book as soon as you have made a decision.

  • Do we need to do anything with the chair covers the next day?

    Nothing at all! We will liaise with your venue and collect everything the day after your event.

  • Do you leave spare chairs covers at the venue and is there a charge?

    From time to time we understand accidents occur in setting up your chosen venue after we leave, for this reason we leave a minimum of five seat covers and sashes with your venue to ensure your venue looks stunning when you arrive. These seat covers and sashes are free of charge!

  • I’m not sure of the dimensions of the chairs at our venue will your covers fit?

    This is not a problem, we have a wide range of chair cover sizes. We will book a free consultation with you at your venue to discuss your requirements and will check the chair size at the same to ensure you chose a style which fits your venue.

  • Do you do any packages or discounts?

    We have a number of different packages based on a range of budgets and also create bespoke packages based on customers’ individual needs. We also offer a 10% discount on products and services for weddings taking place between October 1st – March 31st (excluding Christmas, New year and Valentines day which will be full price). Christmas (24th, 25th and 26th ) and New year (31st and 1st ) will incur an extra charge.